Gooten Manual

A collection of helpful articles to help you use Gooten

Customer Payments

With Gooten you can accept payments from your customers in two ways:

  1. Accept payments through Gooten’s accounts
  2. Directly accept payments from your customers using your own accounts

You can see your currently selected option in your Settings -> Checkout section in Admin. To change your settings, you’ll need to contact us at payments@Gooten.com.

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Option 1: Using our Paypal and Braintree Accounts

This means Gooten accepts all payments on behalf of your customer.

  • Typical payout options are done via check, ach wire transfer or paypal.
  • Gooten will pay out the partners the difference between the set customer prices and the partner prices.
  • Payment Terms: 30 days post month closing.
  • This option is recommended if you are paying Gooten to handle white labeled email customer support for you. It will allow Gooten to:
    • Set up policies and boundaries with you on refunds and partial credits
    • Have easy access to send receipts if needed
    • Handle everything faster, removing partners as the middleman

Option 2: Using your own Paypal and Braintree Accounts

This means partners accept all payments on behalf of your customer.

  • Partners will need to work out individual terms with Gooten based on your predicted volume and based off your credit terms for payback payment terms.
  • You the partner must fill out a Credit Application form and discuss terms before anything is approved.
  • Typical payout options to Gooten are done via check or ACH wire transfer. If you want to pay via Paypal; you the partner are responsible for paying any and all Paypal fees.
  • The partner will pay out Gooten the partner price for all products ordered and shipping.
  • Payment Terms: Due on invoice, Net 10, Net 15 (based on credit approval). Initial orders with Gooten must be prepaid ahead of any credit terms being established.

Please contact payments@Gooten.com for questions about obtaining a credit application or approval.