Gooten Manual

A collection of helpful articles to help you use Gooten

Uploading Images

When placing an order in the Admin Panel, you’ll need to submit the images you’d like to be printed on your chosen products. You can either upload a file, use a URL, or in the Widget, submit directly from other photo sources. There are a few things to be aware of when you’re uploading images, regardless of which method you choose:

  1. We only accept .tiff, .jpg and .png image types.
  2. When submitting from a URL, the URL must end in .tiff, .jpg or .png - any parameters at the end will cause the image to upload incorrectly
  3. Ensure you’re using the recommended image resolution
  4. If the colorspace of the image is CMYK, the image should have an embedded color profile. Example of image which will not be processed - CMYK image without embedded color profile:

The exact same CMYK image opened in browser vs. Photoshop.

Browser   Photoshop - How it will appear on a garment
Screenshot   Screenshot
  1. For apparel, be sure to set your Resolution Unit to PixelsPerCentimeter or PixelsPerInch

Screenshot

For more detail on issues, view our Image Errors article.

Depending on which method you use to submit an order, images can be uploaded to Gooten a few different ways:

Simple Order Form

  • A file on your computer
  • From a URL

Submitting an image from a URL

To upload your image via a URL, you’ll need to use an external service to host the image, then use the URL you receive from the hosting service.

Remember the URL must end in .tiff, .jpg or .png - any parameters at the end will cause an error.

If you don’t have an external service, while we don’t have a simple image hosting interface, there are a couple of workarounds for submitting an image through your Gooten Partner Portal.

  1. Print Ready Products: Once you save the PRP, you can right click the image thumbnail and select “View image” or “Open image in a new tab”
  2. You’ll then be taken to a URL ending in “?w=300&h=300&mode=max”.
  3. To get your full size image, simply remove those parameters and you’ll have the URL to your image.
  4. You can also access your images from previous orders.
  5. In the order details Images section, under the “Source URL.”

When you select which product you’d like to order, you will see the recommended size for the best quality image on your chosen product.

Screenshot

When you click Add Image, you’ll be given the option to choose a file on your computer or to input a URL.

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Web Widget Checkout

  • A file on your computer
  • An external photo source
    • Facebook
    • Instagram
    • Photobucket
    • Flickr
    • Picasa
    • Dropbox

Screenshot

CSV Bulk Ordering

  • From a URL

Similar to submitting a URL to the Simple Order Form, you’ll need to use an external service to host the image, then use the URL you receive from the hosting service.

Remember the URL must end in .tiff, .jpg or .png - any parameters at the end will cause the image to upload incorrectly.

You’ll then need to place the URL into the OutputURL field of our CSV Template.