Grow the Gooten Way

Gain access to our Very Important Merchant (VIM) loyalty program - the first of its kind in the print-on-demand industry.

Gooten is committed to providing your business with great service, which is why we are introducing VIM by gooten, a new loyalty program you can depend on. We are here to invest in your business so you can reach new heights with your eCommerce store, no matter the challenges. The more you grow, the further WE can go together.

As a dedicated Insider, you’re motivated to step into your natural entrepreneurial mindset. You’ve read about print on demand and have heard of the success that comes from it.
However, the information can be overwhelming and it’s hard to determine what’s facts. This is where we step in as subject matter experts for you. We’ve got the resources, insights and tools you need. Join our email list and we promise you’ll only get valuable content straight to your inbox.

As a trusted Plus member, you’ve taken the first step in recognizing the value, expertise and resources available are more significant when paired together.
You have built your foundation but you’re ready to start growing at higher speeds. Provide us with as much information about your business and we will support you in every aspect along the way, ensuring you have the resources you need to keep growing. 

As a Pro member, your business has taken off. Your products are performing well and you have built a loyal consumer base, which in turn has significantly increased your demand. You require uninterrupted time to focus on your strategy and we recognize that. With personalized consultations and industry trend reports, you’ll find the time you need to stay focused on your growth.

As an Elite member, you’re looking to seize opportunities others won’t. You’re a leader in the industry; whether you’re managing multiple brands or sitting at the forefront of a global enterprise - you’re looking for a partnership that values your time and commitment. With our dedicated solution consultants, comprehensive reports and technological advancements - your business can be equipped for a successful expansion that will exceed your revenue goals. We are here to make your business our business, and that’s our commitment to you.

Program Benefits

Merchant partners move upwards in VIM status on an annual performance basis. The VIM status will remain in place through the end of the calendar year following the achievement. In order to reach the next VIM status, merchant partners are required to maintain the following annual spend as outlined below:

Benefits
Annual Spend with Gooten

$0 - $24,999

ACCOUNT support
Preferred Partner Support first response times*

36 hours

Assigned Partnership Manager
Escalation paths for Partner Support issues
Early-access to new features
Product roadmap reviews
Self-Service Reprints
Holiday Campaign Planning
Campaign planning support

Standard turnaround time & cut-off date information provided, access to general campaign advice & educational resources.

Annual sample credit
Business Insights & Rewards
Quarterly business review
Personalized bi-weekly operations and customer service performance report
Access to webinars and Q&A with industry experts
AMA (Ask Me Anything) Office hours with Gooten
Business Partner Discounts
Benefits
Annual Spend with Gooten

$25,000 - $99,999

ACCOUNT support
Preferred Partner Support first response times*

< 24 hours

Assigned Partnership Manager
Escalation paths for Partner Support issues
Early-access to new features
Product roadmap reviews
Self-Service Reprints
Holiday Campaign Planning
Campaign planning support

Standard turnaround time & cut-off date information provided, access to general campaign advice & educational resources.

Annual sample credit
Business Insights & Rewards
Quarterly business review
Personalized bi-weekly operations and customer service performance report
Access to webinars and Q&A with industry experts
AMA (Ask Me Anything) Office hours with Gooten
Business Partner Discounts
Benefits
Annual Spend with Gooten

$100,000 - $399,999

ACCOUNT support
Preferred Partner Support first response times*

< 18 hours

Assigned Partnership Manager
Escalation paths for Partner Support issues
Early-access to new features
Product roadmap reviews
Self-Service Reprints
Holiday Campaign Planning
Campaign planning support

Personalized consultations with Partnership Team to review expected turnaround times, shipping information, and cut-off dates.

Annual sample credit
Business Insights & Rewards
Quarterly business review
Personalized bi-weekly operations and customer service performance report
Access to webinars and Q&A with industry experts
AMA (Ask Me Anything) Office hours with Gooten
Business Partner Discounts
Benefits
Annual Spend with Gooten

$400,000+

ACCOUNT support
Preferred Partner Support first response times*

< 8 hours

Assigned Partnership Manager
Escalation paths for Partner Support issues
Early-access to new features
Product roadmap reviews
Self-Service Reprints
Holiday Campaign Planning
Campaign planning support

Custom cut-off dates provided for major campaign periods. Access to Gooten Operations team for personalized forecasting conversations and consultations on expected production & ship times.

Annual sample credit
Business Insights & Rewards
Quarterly business review
Personalized bi-weekly operations and customer service performance report
Access to webinars and Q&A with industry experts
AMA (Ask Me Anything) Office hours with Gooten
Business Partner Discounts

*Status will be recalculated annually on your most recent eligibility period. If your qualifying spend increases during this period, your status will reflect the change accordingly. All Partner Support first response times are stated in business hours and can change at any time during peak periods (ex. holidays or due to unforeseen circumstances). View our Terms of Service.

Business Partner
Offers

Get exclusive access to our business partner offers allowing you to further build your business in the areas you need.

HawkeMedia

Hawke offers custom, data-driven marketing strategies to businesses of all sizes, offering its services on a month-to-month, a la carte basis.

Wevo

WEVO generates design and content that maximize user engagement, significantly increasing the effectiveness of online experiences.

Privy

Get more customers from your traffic (and keep them coming back) with Privy’s website conversion, email marketing, and text messaging tools.

Avalara

Software for automated tax compliance. Whether you are selling online, starting a new business, or need help filing internationally, Avalara can help.